Get In Touch
Ceylonese Enterprises (Pvt) Ltd
71/1 Attanagalla Road
Webadagalla
Nittambuwa
Sri Lanka
11880
Ceylonese Enterprises UK
Rutland House
23-25 Friar Lane
Leicester
United KIngdon
LE1 5QQ
+4474-0573-1569
hello@originalsbyceylonese.com
Contact
We’d love to hear from you!
Fill out the form below and our team will get back to you as soon as possible.Frequently Asked Question!
Product Questions
Currently, we offer Whole Black Peppercorns, Ground Black Pepper, and authentic Ceylon Cinnamon Sticks.
Our spices are naturally grown, cultivated with traditional farming methods that preserve their authentic flavor and aroma.
Our spices are carefully sourced from our own farms and trusted local farmers in Sri Lanka, ensuring authenticity, freshness, and support for local communities.
We currently offer only single spices, allowing you to enjoy the pure, authentic flavors of Sri Lankan spices without any mixes or additives.
To keep your spices fresh and flavorful, store them in a cool, dry place away from direct sunlight and moisture. We recommend using airtight containers to preserve their natural aroma and taste.
Yes. Our spices are 100% pure and natural, with no additives, preservatives, or artificial colors—just the authentic taste of Sri Lankan spices.
Ordering & Shipping
Yes! Our authentic Sri Lankan spices are available to order directly on Amazon UK store. Enjoy fast and reliable delivery through Amazon FBA straight to your doorstep.
Currently, we ship our authentic Sri Lankan spices to customers in the UK via Amazon FBA, ensuring fast and reliable delivery straight to your doorstep. We look forward to expanding to more countries soon.
Shipping is calculated automatically at checkout based on your order and delivered quickly through Amazon FBA. You’ll see the exact shipping cost before completing your purchase.
Yes, you can track your order. Once your order is shipped via Amazon FBA, a tracking number will be available so you can follow its progress until it arrives at your doorstep.
If your order is delayed or lost, please contact our customer support team via Amazon. We will work with Amazon FBA to investigate and ensure your order is replaced or refunded promptly.
Pricing & Payments
Payments are handled securely through Amazon, so you can use all standard methods, including credit and debit cards, Amazon Pay, and other available options.
All prices listed on Amazon UK include applicable taxes and duties, so you’ll see the exact amount you pay at checkout—no surprises.
We occasionally offer discounts for bulk orders and seasonal promotions. For current offers and special deals, please check the product listing or contact us via Amazon.
Quality & Authenticity
Yes, all our spices undergo lab testing in accredited laboratories in Germany and Sri Lanka to ensure quality and purity, fully complying with both UK and Sri Lanka food safety and import regulations. This guarantees that our products are safe, authentic, and of the highest standard.
We ensure authenticity by sourcing our spices directly from our own farms and trusted local farmers in Sri Lanka. Each spice is carefully harvested, processed, and tested to maintain its natural flavor, aroma, and quality, guaranteeing the true taste of Sri Lanka in every product.
Our spices stand out because they are naturally grown, carefully sourced from our own farms and trusted local farmers in Sri Lanka, and lab-tested for quality and purity. We focus on delivering authentic flavors, freshness, and the true essence of Sri Lankan spices without additives, preservatives, or artificial colors.
Returns & Refunds
Your satisfaction is important to us. For hygiene and safety reasons, opened products cannot be returned. However, if your order arrives damaged, contaminated, or not as described, you can request a replacement or full refund.
Please contact Amazon Customer Support with your order details, and we’ll work promptly to resolve the issue.
Usage & Recipes
Absolutely! Our spices can be used in a variety of dishes, from traditional Sri Lankan curries to everyday cooking. We regularly share simple recipes, cooking tips, and inspiration on our blogs page and social media channels, so you can enjoy the full flavor of our spices and try new dishes.
Yes! All our spices are 100% natural and plant-based, making them suitable for vegetarian, vegan, and gluten-free diets. They contain no animal products, gluten, or artificial additives.
Yes! Our spices are naturally grown and processed to retain their flavor and aroma, making them suitable for baking, frying, roasting, and other high-temperature cooking methods. Just be sure to store them properly to maintain their freshness.
Sustainability & Ethics
Yes! Our spices are sourced from our own farms and trusted local farmers in Sri Lanka using sustainable farming practices. We prioritize environmental care, responsible harvesting, and supporting local communities to ensure a positive impact on both people and the planet.
Yes! We work closely with local farmers in Sri Lanka, sourcing our spices directly from them. This helps support their livelihoods, promote fair trade, and maintain the traditional farming practices that give our spices their authentic flavor.
Contact & Support
You can reach our customer support team via email, WhatsApp, or our website contact form. We are happy to assist with any questions about our products, orders, or anything else you need. Our goal is to provide prompt and friendly support.
At the moment, we do not offer custom spice blends. We focus on providing high-quality, single spices to ensure the authentic flavors of Sri Lanka.